Every time I call too schedule a service appointment they make the process nice and simple whatever your need maybe they are efficient and keep you up to date. it is very simple just take the car in they have a waiting area and very helpful people. Thank you First Honda

Always nice

Service was done whilst I waited.Staff are friendly. Have to still return to get upholstery fixed, as there was a slight defect.

Muy contento xque el servicio que me brindaron fue rapido y exelente gracias a todo el equipo que logro esto

Great welcoming. Service advisor met me outside by my vehicle upon my arrival. Impeccable service. No mistakes. Professional service advisor who listens throughly to my requests. Service advisor went above and beyond . He personally made sure that my vehicle was clean. My vehicle was completed within the promised timeframe. Clean and relaxing waiting area . Special thanks for the service manager who made the appointment for my 2 vehicles and advised me of a software update to one of my vehicles, which it was completed.

Very accommodating, not pushy, very informative

Albert is the best ! He helped me find the best car for me and great deals !

They provide good quality service in a timely manner. Staff is always nice and helpful

I could not have asked for a better experience. Instantly liked Jose, who greeted me when I walked through showroom door. He was an excellent sales person, very personable and caring, and every other interaction I had with other staff members was enjoyable. I love my new Civic and I’m grateful that the buying process was made so smooth and enjoyable.

The Service Department is wonderful because its manager is Ryan is just on top of things. Ryan is consistently helpful and all around an awesome guy. I trust him and my vehicle runs great and makes me feel safe.

We can not thank First Honda Simi Valley enough they helped us when we need a new reliable family car to add to our Honda collection. Albert, Dean, Ozzy, and Henry were amazing helping us get the price we need and the exact 2026 can we wanted brand new, even after the first one was sold! If you are in the market for a new car go check them out you will not be disappointed! I have now been in the van for three months and am still very happy with our purchase! John in service is amazing and takes care of both of our Honda service needs!

Thorough and great service! Staff very professional and friendly.

John is Amazing, always available to assist. I have known him now for almost 6 years and always takes care of my vehicle. I highly recommend them.

Ryan was very helpful and professional.

Sales team is fantastic. Highly flexible, responsive and focused on total customer satisfaction. Thank you First Honda of Simi Valley Team!

Friendly staff. Comfortable waiting lounge. Straight forward honest service.

Great experience buying my car from Jose. He was very patient and knowledgeable.

Very friendly staff. Service advisor, Matthew, helped me both times I’ve gone so far and has been helpful and communicative. Update* I still highly recommend. Service advisor Ryan has helped me the past few times and he is equally helpful and communicative.

First Honda, Simi Valley, "superb" customer service. Work performed on vehicle completed in timely fashion, very efficient. Mr. John FLANAGAN excellent Service Staff Representative - explained service very well, courteous, professional, great communication. Mr. Flanagan is a 10+ individual, who cares, and projects trustworthiness. Thank you - Jim A. - Simi Valley.

I experienced excellent customer service at the First Honda Dealership in Simi Valley from Cynthia and Thomas who did a great job with my purchase of a new 2019 Honda CRV. The First Honda Dealership provided excellent customer service with no pressure. I would recommend anyone looking for a new Honda to talk with Cynthia or Thomas at First Honda in Simi Valley.